Shift, Jamaica

Shay Bluemer-Miroite has 20 years of experience with capacity development, monitoring and evaluation, and complex health systems improvement. She serves as the Director of Programs at Shift, an organization that weaves together improvement and human-centered design to transform systems for equity. Shay provides leadership and technical oversight for the programs team to create inclusive design spaces, trainings, and collaboratives. Shay’s journey in improvement began as a monitoring and evaluation advisor in Haiti, where her experience evaluating clinical mentoring programs led her to quality improvement. Her passion for using quality improvement to make systems more equitable was ignited while leading a large multinational network to improve health outcomes with and for people living with HIV in the Caribbean. Since, Shay has harnessed this passion to design and lead quality programs across education and health systems in the United States and globally.