Head of Patient Safety Incident Response Policy; NHS England, England

Tracey Herlihey is the Head of Patient Safety Incident Response Policy at NHS England (NHSE). At NHSE Tracey is responsible for the day to day strategic leadership and subject matter expertise for the Patient Safety Incident Response Framework. Tracey is a chartered Human Factors Specialist, Chartered Psychologist and has a PhD in Applied Psychology from Cardiff University specialising in Human Perception and Performance. In 2020 Tracey was awarded the title of Visiting Fellow in Human Factors in the School of Design and Creative Arts at Loughborough University. Before joining NHSE Tracey worked at the Healthcare Safety Investigation Branch (HSIB), first as a National Investigator and then as Head of Safety Intelligence. Prior to HSIB Tracey was a Senior Human Factors Specialist at Healthcare Human Factors based in the University Health Network, Toronto, Canada.