Thirsday 11 Apr | 12:30-13:00

Format: Presentation
Stream: Change
Content filters: n/a

Despite the vast amount of information available to improve health and care delivery, quality improvement is planned and executed inconsistently, which leads to a lack of sustainability. True systematic approaches remain challenging due to lack of inadequate tracking of clinical outcomes, significant manual effort, communication silos and difficulty engaging trainees.

This presentation will describe select challenges at ELFT to build improvement capability at scale. East London NHS Foundation Trust (ELFT) provides mental health, community health, primary care and specialist health services to a population of 1.8 million people across East London, Bedfordshire and Luton. ELFT has been using quality improvement since 2014 to empower its staff and service users to solve the complex issues that matter to them. ELFT has a long-term partnership with the Institute for Healthcare Improvement and has adopted the model for improvement as its method.

The presentation will also describe how the innovative use of technology can support system
wide capabilities at scale and pace with executive and initiative level dashboards, standardized templates, integrated reporting suite, approval tracking and group management capabilities, collaboration capabilities, full text literature search and appraisal.

A live demonstration will illustrate how leading US hospitals and universities are using Ovid® Synthesis, a new cloud-based workflow solution to manage, standardize and disseminate quality improvement/patient safety initiatives across the entire organization and support the quadruple aim.

Marco Aurelio East London NHS Foundation Trust, England

Rachel Dicker Wolters Kluwer

Leticia Nani Silva Wolters Kluwer

 

Sponsored by Wolters Kluwer