Watch selected recordings from the International Forum Europe 2021

A number of sessions from the virtual International Forum on Quality and Safety in Healthcare Europe 2021 were streamed live on Livestream.

You may watch these on this landing page or directly on Livestream.

Watch the recordings on Livestream

The live stream

We streamed live a number of sessions from the virtual International Forum Europe 2021 which took place between Wednesday 9 – Friday 11 June.

The live stream is publicly available – there is no need to sign in.

The recordings of all streamed sessions are available to watch on demand at any time on Livestream or on our website.

You can watch on this page, directly on our Livestream channel or on any of the free Livestream apps by searching for “Europe 2021”:

The programme


09:45-10:30Keynote 1: How to create Simple Rules for your health and care system (Helen Bevan, NHS Horizons; England and Göran Henriks, Qulturum; Sweden)

11:00-11:45 | B1: Partnering with consumers – a new way forward

12:00 -12:45 | C1: Empathy, automation and AI in healthcare: making technology person-centered

14:15-15:30 | E1: Optimising the medication pathway: Meeting the WHO 2022 target of 50% fewer medication errors and clearing patient backlogs through automation

16:00-16:40 | Keynote 2: Kedar Mate (Kedar Mate, Institute for Healthcare Improvement (IHI); USA)


09:45-10:30 | Keynote 3: Intentionally well: learn, improve – repeat (Pedro Delgado, Institute for Healthcare Improvement (IHI); USA)

11:00-12:15 | I3: Reliability and resilience: moving from Safety I to Safety II

13:45-14:30 | L1: Leadership in crisis: reflections from leading Scotland’s pandemic response

14:45-15:30 | M2: Building a stronger foundation with a new definition of quality


09:45-10:30 | Keynote 5: Hugh McCaughey in conversation with Vlad Voiculescu (Vlad Voiculescu, Social Entrepreneur, Patient Advocate, and Politician; Romania)

11:00-11:45 | P2: Unexpected benefits – learning from waste reduction efforts and experiences before, during and after covid

12:00-12:45 | Q1: A multi-level approach to achieving equity: how improvement science can accelerate change

14:15-15:30 | S3: Improvement enabled by technology – fostering a national collaborative

15:45-16:40 | Keynote 6: Donald M. Berwick (Donald M. Berwick, Institute for Healthcare Improvement (IHI); USA)