Attending online

This year, we offer our online attendees a programme that includes 15 sessions streamed live from the International Forum on Quality and Safety in Healthcare in Gothenburg.

Registration for online attendance is now closed

Can't attend in person? Take the option to join the International Forum online

If you are not able to join us in person in Gothenburg for this June’s International Forum on Quality and Safety in Healthcare, why not take part online?

We are offering online access to a selection of the conference programme, streamed live directly from the venue in Gothenburg, so you can add your voice to the discussion of how we create tomorrow today.

See our fees for online attendance further down this page.

Why join online?

Our online package will include access to all keynote presentations as well as 6 sessions from our main stage and 4 workshops. These sessions will be available for you to join live or to watch on demand on our online platform for up to 6 months after the conference.

Attending online will also allow you to:

  • Send comments and questions in real-time during the sessions
  • Access all ePosters, and connect with the presenters about their work
  • Connect with other virtual delegates joining from around the world
  • View and connect with the International Forum sponsors and supporters
  • Connect and network with attendees from across 20+ countries

The programme for online attendees

Below is the programme for online attendees only. Please note that the programme is subject to change.  You can view the full programme for in-person attendees and read more about the programme theme Creating Tomorrow Today.

All programme timings are in CEST (Central European Summer Time), GMT+2.

Monday 20 June

16:30 – 17:00 | M7: Establishing a nationwide system for knowledge based health care – The Swedish experience

In this presentation-style session, leaders, patients and other stakeholders from Sweden will be sharing learnings from establishing a collaborative, nation-wide system for knowledge-based health care. Read the full session details.

Tuesday 21 June

09:00 – 10:15 | Keynote 1: Kedar Mate (includes opening announcements from 09:00)

Kedar Mate, MD, is President and Chief Executive Officer at the Institute for Healthcare Improvement (IHI), President of the IHI Lucian Leape Institute, and a member of the faculty at Weill Cornell Medical College.

11:00 – 12:15 | A1: Creating tomorrow today; tackling the dilemmas at the heart of transformational change

In this provocative session, Helen Bevan and Göran Henriks will identify actions we can take to navigate the complex situations we face today in order to create a different system for tomorrow. Read full session details.

13:15 – 14:30 | B1: What have we learned? Two Scandinavian approaches to covid-19

Jan Mainz, Inge Kristensen and Emma Spak will talk about learning points focusing on quality and safety in healthcare during the pandemic in Denmark and Sweden. Read the full session details.

13:15 – 14:30 | B6: Bringing ward rounds into the 21st century using interdisciplinary inpatient review

This workshop will cover practical solutions for structuring, preparing and delivering effective interdisciplinary inpatient review. Read the full session details.

15:00 – 16:00 | C1: Acting with kindness is central to delivering high quality care

In this interactive session, we will go beyond theory to explore and test what it means to be kind to patients, relatives, and the people we work with—and how to do it. Read the full session details.

15:00 – 16:00 | C8: Aligning the world of improvement and digital: collaborating for technology-enabled care 

Join this workshop to gain practical insights from an ambitious partnership between Q and NHSx: boosting collaboration in technology-enabled remote monitoring. Read the full session details.

16:15 – 17:15 | Keynote 2: Improving physical and mental wellbeing in young people (Klas Bergling and Carolina Klüft)

Hear from Klas Bergling and Carolina Klüft about their experiences and work to improve physical and mental wellbeing in young people.

Wednesday 22 June

09:15 – 10:15 | Keynote 3: Maureen Bisognano and Pedro Delgado

Hear from Maureen Bisognano – President Emerita and Senior Fellow at the Institute for Healthcare Improvement (IHI), and Pedro Delgado who oversees IHI’s portfolio of work in Latin America, Europe, and Australasia, plus the IHI Open School.

11:00 – 12:15 | D1: Innovations that can reduce the impact of healthcare on the environment

Hear from three innovative improvement projects published in a special issue of BMJ Innovations that looked at practical ways frontline staff have improved the quality of patient care while also reducing our impact on the environment in the process. Read the full session details.

11:00 – 12:15 | D6: Making “learning” part of routine “doing” in health care

In this interactive workshop, we will offer a framework for learning and, drawing on examples from the NHS’s pandemic response and playing forward into resetting and rebuilding care post-acute covid, we will explore what it takes to design-in learning both locally and at scale for patient, staff and taxpayer (ie, funder) benefit. Read the full session details.

13:15 – 14: 30 | E1: Medicine in Ukraine at war: keeping resilience while delivering emergency disaster response

In this session, four Ukrainian doctors from different contexts will demonstrate how they have united their efforts to offer the best care for their patients amidst the humanitarian crisis caused by the Russian invasion. Read the full session details.

13:15 – 14:30 | E8: Using Improvement to Foster Workforce Well-being and Combat Burnout

In this workshop led by Jessica Perlo and Amar Shah, you will learn from IHI and East London NHS Foundation Trust lessons and techniques that enable the workforce to truly thrive, not just persevere. Read the full session details.

15:00 – 16:00 | F1:What matters to you? – experience from 4 countries

This interactive session will introduce the rapidly growing ‘What matters to you?’ (#WMTY) movement. The WMTY approach has become an international force for improvement and has also been shown to effectively help focus efforts and resources during a pandemic. Read the full session details.

16:15 – 17:15 | Keynote 4: I am my own superhero – Shahrzad Kiavash

Shahrzad was 28 years old, healthy, and happy when she suddenly fell ill with a very unusual form of sepsis. The amputation of both her lower legs saved her life. In the closing keynote of the conference, hear Shahrzad’s story. Read the full session details.

Online attendance fees

All the below prices are per delegate and are not inclusive of VAT as this is based on country of residence and will be added automatically during the registration journey as such:

  • VAT for attendees in the UK is 20%
  • VAT for attendees in the EU (excluding UK), AUS and IND who are NOT VAT registered is 20%
  • VAT for attendees in the EU (excluding UK), AUS and IND who ARE VAT registered is 0%
  • VAT for attendees different from the above is 20%.
Category Online ticket price
Delegates £350
Lower middle income countries (LMCs)* £140
Low income countries (LICs)* £105
Students** £105
Faculty/Teachers*** £245


* Please check the World Bank country classification to see if you are eligible. When registering, select to register as a delegate and enter your full address on the booking details page as this will be used to verify your registration. The discounted rate will be automatically applied when you choose a country listed as LMC or LIC on the World Bank country classification list.

**Students in full-time education can apply for a student rate by sending either a copy of their student card that clearly displays the date of validity in numerical form; or an official letter issued by the Dean of their university confirming they will be in full-time education at the time of the conference (20-22 June 2022). Upon a successful application, you will be provided with further instructions on how to register. Please send your application to Rachel Vangucci at

***To apply for a teacher/ faculty rate, please send a letter from the Head of your Department stating you are a faculty member to Rachel Vangucci at

There are no Early Bird prices for online attendance.

All bookings should be made online and are payable by credit/debit card or cheque. If you wish to pay by cheque please contact

Terms and Conditions for online attendance

Please read our full Registration Terms and Conditions for online attendees before you make your booking.