Thursday 11 April 2024 | 12:30 – 13:00

Format: Workshop
Stream: People
Content filters: n/a

Addressing the challenge in healthcare improvement of effectively involving patients and service users, this session tackles the practical and power barriers to this foundational QI principle. Through the Hexitime platform, you will experience how healthcare professionals’ own experiences as patients and carers can be powerful assets in this process. The session provides insights into overcoming these barriers and harnessing personal experiences for meaningful healthcare service improvements.

After this session delegates will be able to:

• Identify barriers to patient and service user involvement in healthcare improvements


• Discover how to utilize personal experiences as assets on the Hexitime platform


• Develop strategies to overcome power dynamics and foster collaborative healthcare improvement

Hesham Abdalla Oxford University Hospitals NHS Foundation Trust, England

John Lodge Co-founder and CEO, Hexitime, England