X9: University Hospital Southampton & Oxford University Hospitals NHS Foundation Trusts: An improvement and safety culture eats a strategy for breakfast


Wednesday 10 April | 09:00-17:00


Format: Site visit, Full-day workshop
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This workshop will feature colleagues from OUH and UHS, but take place on site in a workshop room at the ExCeL.


Having improvement and safety teams, projects and strategies will only get you so far. To truly engage and transform an organisation you need a culture where improvement and safety is at its heart. Where staff see this as everybody’s business and are thinking about how they can make tomorrow a little bit better than today.

This session will be jointly facilitated by two large teaching hospitals and our patients, it will be an open and honest exploration of our two journeys so far filled with practical examples and experiences including our approach to addressing health inequalities in our communities, the patient safety and improvement agendas. The day will be interactive, focussed on mutual learning and fun!

University Hospital Southampton NHS Foundation Trust, UHS, is a large university teaching hospital on the South Coast of England providing services to some 1.9 million people living in Southampton and south Hampshire, plus specialist services such as neurosciences, cardiac services and children’s intensive care to more than 3.7 million people in central southern England and the Channel Islands. This care is delivered by over 13,000 dedicated staff who live our values of patients first, working together and always improving that together drive our culture – the UHS Way.


Oxford University Hospitals NHS Foundation Trust, OUH, is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises of four hospitals – the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury, with care delivered across these sites by over 14,000 committed staff.

OUH values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.


This Experience Day will be hosted in ExCeL London.


Jenni Guest Oxford University Hospitals NHS Foundation Trust


Hesham Abdalla Oxford University Hospitals NHS Foundation Trust


Frances Wiseman Hampshire and Isle of Wight Integrated Care Board


Kate Pryde University Hospital Southampton NHS Foundation Trust


Jake Wilkins University Hospital Southampton NHS Foundation Trust


Sylvia Buckingham Oxford University Hospitals NHS Foundation Trust