Manager of Innovation and Experience, St Vincent’s Health; Australia

Jane is a passionate healthcare professional who pursues the improvement of hospital service delivery for every patient and their families to ensure they receive safe, high quality healthcare with optimal outcomes and an excellent patient experience. Jane is Manager of Innovation and Experience at St Vincent’s Health Australia, the nation’s largest not-for-profit health network.

Jane has been leading the development and implementation of the improvement programs in healthcare for over fifteen years including establishing the Victorian state-wide Redesigning Healthcare Program in 2008, which continues today through Safer Care Victoria.

Jane is also a leader in patient experience and consumer participation programs believing that every patient should have an exceptional experience every time they interact with the healthcare system.

Jane was named as one of the Top 50 Public Sector Women (Victoria) in 2017.