Institute for Healthcare Improvement (IHI); Australia

Fiona holds over 20 years experience as a health service manager. She has led organisation-wide initiatives and programs including Improvement and Redesign, Business Planning and Culture Transformation. Fiona held a variety of roles at the Royal Melbourne Hospital and North Western Mental Health, one of Australia’s major tertiary health services.

In her role as Chief of Staff, Office of the Chief Executive, she held oversight and progression of key strategic healthcare partnerships with a wide array of organisations including private, public, not-for-profit and community services.

As a Principal Advisor within the Department of Premier and Cabinet, Fiona supported the development of a 20-year strategy for the Melbourne Biomedical Precinct. Her areas of passion are centered around social justice, particularly in the area of homelessness.