Head of Patient and Carer Involvement, Central and North West London NHS Foundation Trust; England

Lucy is Head of Patient and Carer Involvement at CNWL, responsible for ensuring meaningful involvement across the organisation. Prior to this Lucy was Head of the Royal College of Psychiatrists’ Centre for Quality Improvement, setting up and leading national accreditation programmes and clinical audits, co-authoring national standards and leading on patient and carer involvement. She has worked with the National Collaborating Centre for Mental Health, NHS England, the Care Quality Commission and the National Institute for Health and Clinical Excellence, always with a strong focus on coproduction and using lived experience to improve services.