Health Quality Safety Commission; New Zealand

Caroline Tilah is the Health Quality & Safety Commission’s senior manager, system safety and capability. Before this, she was the Executive Director Operations for the Quality Improvement and Patient Safety Directorate at Capital & Coast District Health Board. Caroline is a registered nurse with post-graduate qualification in occupational health and has completed the Institute for Healthcare Improvement’s quality improvement advisor training. She has had a variety of quality and clinical roles, but her passion is working in partnership to improve care.