Tuesday 26 July 2022 | 15:00-16:00

Format: Presentation
Stream: Quality, Cost, Value 
Content filters: tbc

(Part One): Value management at the point of care

This session explores an approach to ‘Value Management’ that engages multi-disciplinary teams in improving quality, reducing costs and utilising staff capacity.

Underpinned by improvement science and lean-based practices, this approach provides frontline teams with tools, communication practices, and timely data to enable them to deliver better value.

We will provide an overview of the key lessons learnt and results achieved from applying Value Management across health services in the USA, Scotland, and Qatar.

Lisa Mckenzie, Institute for Healthcare Improvement (IHI); Australia

(Part Two): How to “PrOMoTe” Value-based Healthcare: Perspectives & Experiences from Singapore

In Singapore, the national Value-based Healthcare (VBH) Programme was initiated in 2017 to achieve timely, appropriate, and superior clinical outcomes that are affordable and sustainable.

SingHealth, the largest public healthcare delivery cluster in Singapore, has implemented VBH initiatives in several conditions across its institutions. The cluster consists of primary care services, secondary and tertiary hospitals, community hospitals and services.

This session shares the perspectives and experience in initiating VBH adoption in SingHealth, including detailed sharing of implementation by one of the acute hospitals in SingHealth cluster, i.e., Changi General Hospital.

Jansen Koh, Changi General Hospital; Singapore

Lim Eng Kok, Singapore Health Services Pte Ltd (SingHealth); Singapore

(Part Three): Implementing a value-based health care framework at Dental Health Services Victoria: improving health outcomes that matter most to patients

To reduce health inequity and improve health outcomes for disadvantaged patients, Dental Health Services Victoria (DHSV) co-designed and implemented a value-based health care (VBHC) framework. Adopting the principles of VBHC into DHSV’s health service delivery model has resulted in a care process that is more patient-centric and has enabled clinicians to be more aware of patient health care needs.

Shalika Hegde, Dental Health Services Victoria; Australia

Susan McKee, Dental Health Services Victoria; Australia