Regional Director, Asia Pacific , Institute for Healthcare Improvement (IHI); Australia

Lisa McKenzie has more than 20 years experience across health, aged care, disability, and community sectors. She has successfully led large-scale changes, service redesigns, and system-wide improvement programs. Currently Lisa is the Regional Director, Asia Pacific at the Institute for Healthcare Improvement (IHI) where she supports organisations to design and deliver impactful strategies to improve outcomes for the populations they serve. Working across multiple organisations, communities and countries, Lisa demonstrates an unwavering commitment to achieving results through cross-sector collaboration, partnering with people with lived experience and building improvement science capability. Lisa advises Boards and senior leaders on effective governance and strategies to transform the quality of health systems. Lisa has a Masters of Health Administration, a clinical background in physiotherapy and is a graduate of the Australian Institute of Company Directors.