Wednesday 17 May | 15:00-16:00

Format: Workshop
Stream: Building capability and leadership
Content filters: Responses to the Covid-19 pandemic 

Across the globe we are in a health human resource crisis. The pandemic and climate change events such as wildfires have placed unprecedented stress on our healthcare systems. Overwhelmed health systems face a new norm with staff shortages, delays and access to care. We have big challenges managing the tension between the recovery of our people and the recovery of healthcare services. This interactive session explores organisational energy and practical strategies on recovery from events such as a pandemic. We will explore how re-design of how we work so we can effectively support our people to provide high quality care. 

After this session, participants will be able to: 

• Articulate the need for pandemic rest and recovery to ensure the sustainability of our people and the healthcare system 


• Identify the multiple aspects of organisational energy and implement strategies for addressing in the context of post-pandemic recovery


• Explore how quality improvement can play a pivotal role in people and service recovery

Christina Krause, BC Patient Safety & Quality Council, Canada

Helen Bevan, NHS Horizons, England