General Attendees Information


Find the answer to some frequently asked questions about attending the virtual International Forum.


All attendees who are registered to attend the International Forum in April 2020 have been contacted in July with the process for transferring their registration to the virtual event and receiving a refund of the difference in ticket price.


  • I have accepted the invitation to have my registration transferred from the April event to the November virtual conference. Will I receive a partial refund?

    Yes, you are entitled to a refund of the difference in fees between the two ticket types. The ticket price for the virtual conference for existing attendees is £420 plus VAT. Our team are currently processing the partial refunds. Your refund will be refunded via the original payment method used.

  • I was not able to respond to the invitation to transfer to the virtual conference prior to the deadline, how do I request a refund?

    Please send your refund request to events@bmj.com.

  • I accepted the invitation to have my registration transferred but I am no longer able to attend. What are your cancellation terms?

    If you are unable to attend you should inform us in writing (events@bmj.com).

    If written notice is received more than six weeks before the Event (i.e. on or before 21 September 2020), a full refund of the fees set out in your booking form will be given. If written notice is received between six and four weeks before the Event (i.e. 22 September 2020 – 5 October 2020), you will receive a full refund of the fees set out in your booking Form, less an administration charge of £75. If we receive written notice to cancel less than four weeks before the Event (i.e. on or after 6 October 2020) there will be no entitlement to any refund.

  • I am not able to attend in November, can I transfer my registration to a colleague?

    Yes, you can do this at any point. To do this please email events@bmj.com with the name and email address of the person you are transferring the registration to.

  • I am not able to attend in November, can I transfer my registration to another International Forum?

    Your transferred registration is valid for the November Copenhagen Forum. If you are unable to attend in November you may either transfer your registration to a colleague or request a full refund on or before 21 September 2020.

  • I’ve booked my accommodation via MCI Copenhagen. How can I cancel it?

    As the face to face event was cancelled due to COVID-19 MCI negotiated with the hotels to ensure they did not apply the standard cancellation terms and have worked to reduce the cancellation charges as much as possible. MCI have emailed delegates who booked accommodation at the end of June with details regarding refunds. If you have not yet received this please email bmj-hotels@mci-group.com.

  • I’ve registered for one of the Experience Days. Are they still taking place?

    Unfortunately, we are unable to host experience days in the virtual event.

  • My organisation is one of the International Forum’s partner organisations and I was not registered to attend the April event but I wish to register for the virtual conference. Is there a discounted rate?

    Yes, all new attendees from our partners are entitled to a discounted rate of £420 (excluding VAT) per person. You will need to enter your partner verification code to access this rate.

  • Will my poster automatically be transferred to the virtual conference?

    Yes, if you have had a poster accepted and have registered to attend your poster acceptance will automatically be transferred to the November virtual conference.

    Once you have confirmed your place by 21 August we will be in touch to ask you to submit your electronic poster for the virtual conference.

  • If there has been any changes to my project do I need to update you?

    No, but feel free to update the poster that you submit for upload with your latest findings.

  • How will posters be presented at the virtual conference?

    The posters will be displayed on the virtual event platform and easily searchable via the author’s name, poster title and topic.

  • Will there be oral presentations at the virtual International Forum?

    Yes, authors will be given the opportunity to showcase their work and submit an oral presentation to be featured on the platform. Once your poster is confirmed, a member of the International Forum team will be in touch with further details.

  • What do I need to do to include my poster?

    Once you have confirmed your place by 21 August 2020 we will be in touch to ask you to submit your electronic poster for the virtual conference. A member of the International Forum Team will upload your poster onto the virtual platform.

  • I previously declined the invite to present a poster but I would now like to present my poster at the virtual conference in November, what shall I do?

    Please contact Hannah Westwood on hwestwood@bmj.com to confirm your poster.

  • Will there be any Conference Proceedings?

    No, as the posters will be easily searchable on the virtual platform and accessible during the event, we will not be creating Conference Proceedings for the virtual International Forum.

  • When will registration for the virtual conference be open if I have not previously registered?

    Registration is now open. See our Delegate Fees page for more information.

  • What are the registration fees for the virtual conference?

    The fees can be found on our Delegate Fees page

  • When will the Early Bird registration for the virtual conference end?

    The Early Bird deadline is Monday 19 October 2020.

  • If at a later date I am no longer able to attend, what are your cancellation terms?

    If you are unable to attend you should inform us in writing (events@bmj.com).

    If written notice is received more than six weeks before the Event (i.e. on or before 21 September 2020), a full refund of the fees set out in your booking form will be given. If written notice is received between six and four weeks before the Event (i.e. 22 September 2020 – 5 October 2020), you will receive a full refund of the fees set out in your booking Form, less an administration charge of £75. If we receive written notice to cancel less than four weeks before the Event (i.e. on or after 6 October 2020) there will be no entitlement to any refund.

  • Are you accepting more student/teacher applications?

    We will contact those already awarded a reduced student/teacher rate to attend to confirm that they wish to transfer to the virtual conference. However we will not be reopening the application process.