Deputy Director for Experience of Care; NHS England, England

David has been national Deputy Director for Experience of Care with NHS England since 2013 where he leads on supporting the NHS to improve people’s experience of care. The scope of the work includes embedding improving experience of care in quality and clinical improvement programmes, policy on support for unpaid carers, supporting NHS providers and Integrated Care Systems to improve experience of care, and promoting coproduction with people with lived experience. David is particularly interested in how work on improving experience of care and quality improvement can be better aligned, alongside consistent coproduction with people with lived experience. He has worked previously at Regional and Local level in the NHS in England, in Adult Social Care and in the charitable sector.