Tuesday 16 May | 11:00-12:15

Format: Workshop
Stream: Safety
Content filters: Recommended for those new to quality improvement

Chair: Henrik Villadsen, Medicin.dk

PART ONE – From paper to digital healthcare –  using a digital tool for patient quality

 

In My Health Platform (Min Sundhedsplatform) the patient gets access to their own data in real time. The patient’s dialogue through My Health Platform is safe and quick and provides an overview that gives patients insight into their own disease.

Use of digital solutions like “the headache calendar” contributes to raising professional quality, improving patient safety and increasing patient satisfaction

Using the health platform allows the clinician to follow the patient from their home or on the go. Patients enter their own values and data is transferred automatically. The participants get an insight into the development and use off the headache calendar that illustrates how digital interaction enables quality of care.

After this session, participants will be able to:

• Get ​​an insight into how data sharing gives the patient flexibility, accessibility and proximity in their treatment


• Get new perspectives on the interaction between digitalization, patient safety and patient-perceived quality


• Inspiration – what is your practice, and can it be changed? 
  

Mette Christensen, Department of IT, Region Zealand and Centre for IT and Medical Technology, Capital Region of Denmark

Henrik Schytz, PhD, DMSCi and Neurologist, Danish Headache Center, Rigshospitalet-Glostrup

 

PART TWO – Moral and epistemic principles of involvement in patient safety incident response

 

The considered shift from individual blame and sanctions towards a commitment to system-wide learning from incidents in healthcare has led to increased understanding of both the moral and epistemic importance of involving those affected. It is important to understand whether and how safety investigation policy describes and prompts involvement, and how policy has been actioned and experienced. We will present our evidence and synthesis, culminating in a set of recommendations for policy construction and the moral and epistemic principles that should underpin involvement of those affected by patient safety incident investigations. 

After this session, participants will be able to: 

• Identify principles of involvement in patient safety incident investigations based on evidence


• Relate evidence-based principles of involvement to practical stages of patient safety incident investigations


• Construct more effective and meaningful incident investigation policy

 

Dr Siobhan McHugh, Yorkshire & Humber Patient Safety Translational Research Centre & University of Leeds, School of Healthcare, England

Dr Gemma Louch, Yorkshire & Humber Patient Safety Translational Research Centre & University of Leeds, School of Healthcare, England