Business Partner, Human Experience and Administrator, Operating Rooms; Evercare Hospital Lahore; Pakistan

Danish is a Business Partner for Human Experience and Administrator, Operating Rooms at Evercare Hospital Lahore, Pakistan. He manages the entire patient journey in the Outpatient & Inpatient setting, with a special focus on surgical patients and the OR. This unique portfolio combines the importance of business processes linked to a smooth patient experience but also, and sometimes more importantly, a smooth caregiver experience with a focus on surgeons operating in the ORs. The term Human Experience is therefore coined to consider not only patients, but caregivers and patient families alike. OR efficiency is something Danish is passionate about and has recently instrumented a major upturn in the number of cases of the ORs and the total experience of all stakeholders in this highly charged environment.
Danish has been working for the last 12 years in hospital administration, at various healthcare organizations in Pakistan. He holds a master’s in business administration and has attained several healthcare management professional certificates pertaining to the patient experience, process analysis and optimization plus time-driven activity-based costing for healthcare.