F3: Designing hospitals that promote staff wellbeing and retention


Wednesday 17 May | 15:00-16:00


Format: Presentation
Stream: Building capability and leadership
Content filters: n/a


The healthcare sector faces existential staff shortages, posing extraordinary challenges to deliver safe and person-centred care. The shortage concerns doctors, nurses, midwives, technicians etc. Ongoing research shows the importance of investing in facilities designed for the wellbeing of users, considering economic and environmental requirements etc. Learn from organisations and what you can do to retain your staff, enhance their joy and achieve breakthrough results in your organisation. Capabilities among staff to manage change, and leadership to manage dynamics, is needed. We need to re-think where healthcare takes place. Where one works, interaction, leadership, knowledge development ultimately shapes professional identities.


After this session, participants will be able to:



  • Discuss individual spatial aspects and the design of their facilities, in relation to healthcare activities, this field covers issues from logistics to value management via design

  • Appreciate the dangers of toxic management and psychological fear in causing staff moral injury, burnout and resignation

  • Evaluate and suggest how the workplaces could better support their work

  • Reflect upon how seemingly simple spatial aspects are charged with decision making, values and culture and reflects approaches to staff and patients

  • Understand that spatial aspects in healthcare environments enables even more efficient use of staff and facilities and how this relates to clinical outcomes


Göran Lindahl, Center for Healthcare Architecture / Civil and Environmental Engineering, Chalmers University of Technology, Sweden


Paul Barach, Sigmund Freud University, Austria and Jefferson College of Population Health, USA